There are many companies that seek to prey on Iowa students and their families as they plan how to pay for college. A consumer advisory bulletin was recently issued by the Office of the Attorney General to forewarn Iowans of a more recent scam involving student loans. This advisory is in regards to “rescue” or “consolidation” businesses that claim they can lower student loan borrowers’ monthly payments, reduce interest rates or resolve other repayment issues.
However, many of the services these companies charge a fee for can be done for free by borrowers if they contact their student loan service provider directly. To find your loan servicer for federal student loans, visit the National Student Loan Data System. Other companies offer these services in an attempt to steal consumer identities and money. The biggest red flag is if the company is making a promise that sounds too good to be true.
Some of the scams highlighted in the advisory include:
- Law offices or attorneys that charge fees ($300-$600) to file paperwork for borrowers that could be filed for free by the borrower if they contact the loan service provider directly.
- Companies that require access to the borrower’s bank account under the false pretense of using it to automatically deduct payments and steal money from the account. Also, any personal identification information, such as Social Security Numbers are used to steal the borrower’s identity or sold off to other scammers.
- Long-term scams in which the company charges consumers a service fee, down payments and collects a couple of monthly payments they claim are
going towards the borrower’s loan. The money is never applied towards the student loan and the borrowers face late fees and penalties from payments they didn’t know they were missing.
Do not fall prey to these scams. Some of these student loan companies will have professional looking websites and may claim to be associated with a government agency or that they are working for the U.S. Department of Education. If you feel you may have already fallen victim to one of these scams, file a complaint with the Attorney General’s Consumer Protection Division.